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Tell Us What You Need
Missing your brand? Let Us Know!
We’re here to help you find exactly what you need. If there’s a brand you’re looking for, we’ll do our best to source it for you. Fill out the form below, and we’ll get back to you as soon as possible.
Can't Find What You're Looking For?
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Frequently Asked Questions
Find answers to your most common questions about our preloved shoes and bags.
What is the condition of your preloved shoes and bags?
All of our preloved shoes and bags go through a thorough cleaning and inspection process to ensure they're in great condition before reaching you. We aim to restore each item to its best possible state while retaining its unique character. Any notable imperfections are clearly mentioned in the product description.
Can I request specific brands or styles?
Absolutely! If you're looking for a particular brand, style, or even a specific color, feel free to submit a request. While our inventory varies based on availability, we’ll do our best to find items that match your preferences.
Are preloved items eligible for returns or exchanges?
Yes, we offer a return or exchange option on preloved items within a specified period. We want you to be fully satisfied with your purchase! Please check our return policy on the product page or contact our customer care team if you have any concerns.